i had a pleasant stay here and appreciated the comfort of the king room. my previous visit to charlotte was good, but this time hilton truly exceeded my expectations with the warm hospitality and the upgraded interior. it was nice to unwind in such a relaxing environment after a busy day.

the pool was unfortunately closed.

The warm, inviting lobby made me feel right at home, with soft carpets and beautiful seating. The easy access to the fitness center was a delightful perk, especially with my love for gentle exercise in the morning.

Would love smoother check-in process for seniors.

Staying at the Hilton in Charlotte was fantastic—a great blend of southern hospitality and comfort. The bed provided much-needed rest during my road trip, and the friendly staff added a personal touch. However, the air conditioning unit was quite noisy. A lovely experience overall!

The comfortable beds made our stay enjoyable after a long day exploring Charlotte. We especially loved the beautiful outdoor courtyard with the cascading water fountain, where I took my kids for a quiet stroll. They even accommodated us with a complimentary breakfast!

In my kids’ opinion, having quicker access to extra towels would enhance our stay significantly.

Room was clean with working air conditioning. loud AC at night was annoying.

I truly appreciated the inviting lobby area, with its soft carpets and beautiful seating, which made me feel right at home. The staff were wonderful, ensuring my comfort and assisting me whenever I needed help navigating the hotel.

Smoother check-in process for seniors would be helpful.

The walk-in shower was refreshing, but the clogged shower made my stay uncomfortable.

would love to come back

the king room had great amenities like air conditioning, flat-screen TV, microwave, and refrigerator. I loved the comfortable bed with feather and hypoallergenic pillows. also, the free toiletries were a nice touch. the spa facilities really helped me chill out after a long day. on top of that, their outdoor pool was perfect for relaxation.

I had a lovely one-night stay in a spacious corner king room that felt fresh and updated, especially with the new drapes and wall coverings. The hotel offered a great outdoor pool and a nice patio area for relaxing after a long day. The only bummer was some minor issues with the TV channels, but overall, it was a pleasant experience! 😊

The outdoor pool area offers a nice place to relax, providing a good escape from the hustle. Nearby restaurants are plentiful, which makes grabbing a bite on the fly easy and convenient, saving any wasted time.

The stay had its share of mishaps, notably the elevators, where one side was out of service and forced a trek through service areas to reach your floor. Clogged showers were a real annoyance, offering no chance for a proper rinse without the hassle of waiting for repairs that seemed stalled at best. The hygiene standards were questionable, as some noted dirty corners and lingering odors that detracted from comfort. Furthermore, the breakfast options were limited and didn’t live up to the price tag attached to the room rate, leading to dining disappointment during the stay.

i enjoyed my stay at the hilton. the outdoor pool was a perfect way to unwind after a busy day. i also appreciated the tranquil courtyard, which provided a nice escape. the front desk staff made sure to accommodate my breakfast request, enhancing my overall experience.

strongly recommend

The check-in process was quick and efficient, despite my room issues. The staff, while unable to provide a room change, were polite and professional during my interactions.

I was disappointed with the overall condition of the room.